RENTAL GUIDE

Check changes, cancellations and deadlines

Read the cancellation terms for the particular rate you select. A flexible option and a prepaid rate may have different deadlines and refund arrangements even with the same provider. Check the time zone used for any deadline and how a cancellation must be submitted.

Ask how delayed flights, weather, event changes or an earlier return affect the booking. Do not assume that circumstances outside your control automatically create a right to a refund. Confirm the provider's policy and consider whether separate cover suits the trip.

If your plans change, contact the provider before extending the rental or returning late. Availability and charges may differ from the original agreement. Keep written confirmation of any amendment, including the new return time and total cost.

The terms of your rental depend on the provider and location. Ask for written confirmation before booking.